Tony was very professional from the pre-inspection phase all the way to the post-inspection phase. He did a fine job explaining where my problems were, how they were going to fix them, and followed up to make sure the job was done correctly. I needed my tiles removed, underlayment placed, and some new plywood installed. My roof looks immaculate and I am confident that it will last a lifetime. They also used a particular trimming at the base of the roof that gives it a real clean and sharp look. Of course this is optional, but I am glad I elected to do it!. Overall, I would definitely recommend using them if you have any sort of problem with your roof!